How to answer those “Where’s my refund?” questions

Written on Feb 26, 2018

The IRS is asking tax professionals to help their clients understand the different options for checking their refund status.

Here are the options:

Check My Refund Status

Using their Social Security number, filing status and amount of refund, taxpayers can find their refund status.

Should you call the IRS?

The IRS issues most refunds in less than 21 days, although some require additional time. You should only call if it has been:

  • 21 days or more since you e-filed;
  • Six weeks or more since you mailed your return, or
  • When "Where's My Refund" tells you to.

Taxpayers who claim the Earned Income Tax Credit or the Additional Child Tax Credit might experience a refund hold. According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue these refunds before mid-February. The IRS expects the earliest EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting Feb. 27, if these taxpayers chose direct deposit and there are no other issues with their tax return.

IRS2GoApp Mobile App

Check your refund status, make a payment, find free tax preparation assistance, sign up for helpful tax tips, and more! IRS2Go is available in both English and Spanish.

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