Don’t get left out in the cold: Check FIRE access before March 31 deadline

Written on Mar 04, 2018

Those who plan to submit files through the IRS’s Filing Information Returns Electronically (FIRE) system should ensure they can access the system before the March 31 filing deadline.

When practitioners log into their FIRE account for the first time this year, they will be prompted to create a secret phrase to use when resetting their password.

  • If you already have an account on FIRE Systems (Production and Test), you will be required to establish a secret phrase the first time that you log into the system.
  • If you are establishing a FIRE System account for the first time, the system will prompt you to create the secret phrase in addition to User ID, Password, and PIN.
  • Resetting your Password - If you have a FIRE System account (Production and Test) with an established secret phrase and forgot your password, you may reset your password by using your established secret phrase.

A valid username, password, PIN, and secret phrase are required for a successful login.

If you encounter difficulties logging in, the first thing you should do is to ensure you’ve entered your information correctly. If you get locked out of your FIRE account, you will need to call the Information Returns Customer Service at 866.455.7438 for assistance resetting your password, PIN, or secret phrase. Before calling, have your business name, EIN and user ID handy.

It’s important to verify that you can access FIRE now to avoid longer than normal wait times if you call close to the filing deadline. Access more information on FIRE landing page on

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