Ohio Business Gateway update: Modernized Gateway coming soon

Written on May 10, 2018

The following was provided by the State of Ohio's Gateway Modernization Project Organizational Change Management Team.

The first time you visit the modernized Gateway, you will see an improved and modernized look and feel. Here are a few tips for navigating the modernized system, which is going live later this spring.

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  1. Have your existing Gateway username and password ready to expedite the log in process. If you do not remember your Gateway username or password, click here.
  2. The first time you log in to the modernized Gateway, you will complete a one-time OH|ID set-up process. OH|ID is the State’s enterprise identity solution and will increase the security and privacy of Gateway business user information. Step-by-step instructions on how to complete this one-time process will be available on the modernized Gateway’s homepage.
  3. After you have completed the one-time OH|ID set-up process, you will be brought directly into the modernized Gateway where you will see all the transactions and business accounts to which you had access in the previous system. Many CPA users of the Gateway have access to multiple business accounts. Use the Business Account Dropdown Menu in the upper left-hand corner of your Business Dashboard to switch between business accounts.

Modernized Gateway Business Account Dropdown Menu on the Business Dashboard

For an orientation to the modernized Gateway’s user interface and functionality, check out this video on YouTube.

4.    For an optimal experience, the use of supported browsers—including Google Chrome and Mozilla Firefox—is encouraged. Internet Explorer (IE) 11 is also supported, but due to Salesforce and Microsoft security rules, users with IE 11 should update to the latest version.

For more information about the Gateway Modernization Project and to sign-up to receive regular email updates, visit business.ohio.gov/gatewaymodernization.

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